Club Like members must link the account with the activated The Club account before transaction in order to earn and use Clubpoints. No retroactive Clubpoint reward will be arranged.
The redemption and earning of Clubpoints (“Promotion”) are valid only on transaction in www.clublike.com.hk, not applicable on Club Travel & HKT Care transaction.
Members can only earn Clubpoints from the net value (excludes shipping costs & discount) of their eligible orders (excludes invalid, cancelled, returned or exchange items). Earn 1 Clubpoint for every HK$20 net amount (excludes shipping costs & discount) upon a single transaction at Club Like.
Your earned Clubpoints will be automatically credited to The Club member's account after 21 days upon the delivery date.
For using the Clubpoints, bill credit with Clubpoints must be in blocks of 5 Clubpoints for every HK$1 bill amount(include shipping fee). This conversion ratio (5 Clubpoints for HK$1) is the minimum block. No pro rata arrangement can be arranged for transaction amounts smaller than the minimum unit.
In case of damage, you can request return by contacting our customer service representative within 7 days of receipt of shipment. Once the return request is approved, we shall act in according to different circumstance to refund to you by original payment method, Clubpoints or Club Like coupon.