Club Care is a service brand operated by HKT Financial Services (IA) Limited (“HKTIA”). HKTIA is a registered licensed insurance agency under the Insurance Authority of Hong Kong (“IA”) (Licensed Insurance Agency License No.: FA2474). All references to ‘insurance’ on this website are used, and all insurance products and insurance promotions are arranged and brought to you directly, by HKTIA. Club HKT Limited (“The Club”), The Club Travel Services Limited ("Club Travel”) and all other entities of the HKT Group (other than HKTIA) are not arranging for any contract of insurance or carrying on any regulated activities (as defined under the Insurance Ordinance) in connection with the insurance products and insurance promotions.
Club Like members must link the account with the activated The Club account before transaction in order to earn and use Clubpoints. No retroactive Clubpoint reward will be arranged.
The redemption and earning of Clubpoints (“Promotion”) are valid only on transaction in www.clublike.com.hk, not applicable on Club Travel & HKT Care transaction.
Members can only earn Clubpoints from the net value (excludes shipping costs & discount) of their eligible orders (excludes invalid, cancelled, returned or exchange items). Earn 1 Clubpoint for every HK$20 net amount (excludes shipping costs & discount) upon a single transaction at Club Like.
Your earned Clubpoints will be automatically credited to The Club member's account after 21 days upon the delivery date.
For using the Clubpoints, bill credit with Clubpoints must be in blocks of 5 Clubpoints for every HK$1 bill amount(include shipping fee). This conversion ratio (5 Clubpoints for HK$1) is the minimum block. No pro rata arrangement can be arranged for transaction amounts smaller than the minimum unit.
In case of damage, you can request return by contacting our customer service representative within 7 days of receipt of shipment. Once the return request is approved, we shall act in according to different circumstance to refund to you by original payment method, Clubpoints or Club Like coupon.